Terms & Conditions

1. Introduction These Terms and Conditions govern your use of the cleaning services provided by TPS LTD through its website. By accessing or using the website and its services, you agree to abide by these Terms and Conditions.

2. Service Description The Company offers residential and commercial cleaning services, including but not limited to, general cleaning, deep cleaning, and specialized cleaning services as outlined on the website.

3. Booking and Payment Customers may book cleaning services through the website by providing accurate information regarding the type of service required, location, and preferred date and time. Payment for services must be made in advance through the website's designated payment portal. The Company reserves the right to modify pricing and payment terms at its discretion.

4. Cancellation and Refunds Customers may cancel or reschedule cleaning appointments up to 24 hours prior to the scheduled service time without incurring any penalty. Cancellations made less than 24 hours before the scheduled service time may be subject to a cancellation fee. Refunds for cancelled services will be issued in accordance with the Company's refund policy.

5. Service Provision The Company will make reasonable efforts to provide cleaning services at the scheduled time and in accordance with the specifications outlined by the customer. However, the Company does not guarantee the availability of specific cleaning staff or the exact timing of services due to unforeseen circumstances such as traffic or weather conditions.

6. Customer Obligations Customers are responsible for providing access to the premises to be cleaned at the scheduled time. It is the customer's responsibility to ensure that the premises are free from hazards and obstacles that may hinder the provision of cleaning services. Failure to provide access or prepare the premises may result in additional charges or cancellation of services.

7. Liability While the Company takes every precaution to ensure the safety and security of its staff and customers, it shall not be liable for any damages, losses, or injuries arising from the provision of cleaning services, except in cases of willful misconduct or gross negligence.

8. Intellectual Property All content, including but not limited to text, images, and logos, displayed on the website is the intellectual property of the Company and may not be used or reproduced without prior written permission.

9. Privacy Policy The Company respects the privacy of its customers and complies with all applicable data protection laws. Personal information collected through the website will be used solely for the purpose of providing cleaning services and will not be shared with third parties without consent.

10. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

11. Amendment The Company reserves the right to amend or update these Terms and Conditions at any time without prior notice. Continued use of the website and its services after such amendments constitute acceptance of the revised Terms and Conditions.

By using our website and booking our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website and services.